Hat Trick Productions Limited and its group companies and any successor operators of its business (collectively “Hat Trick” and “we”) are committed to protecting your privacy. This privacy policy ("Privacy Policy") explains how we will handle the personal information you provide to us and what we learn about you from your visit to our web site. If you do not agree to our Privacy Policy then please do not use this site.

Data Protection Act

We are conscious of our responsibilities as a “data controller” under the Data Protection Act 1998 and we shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with that Act and all other applicable data protection laws and regulations.

How we obtain information about you

The information we collect varies depending upon which part of the web site you visit and how you interact with it. Information about you may be collected without you being aware of it.

Information which you are aware we collect

On some of our pages you can provide personal details, make requests (including but not limited to audience participation requests and tickets), view information, submit information, register to receive services or materials, subscribe for newsletters and participate in games, quizzes and competitions. The types of personal information collected on these pages are name; address; e-mail address; phone number; information on goods and services which are sold and purchased; opinions and ideas.

What we do with your information

As a general rule the information which you supply will be processed purely for the purpose(s) for which it is supplied and collected.

However, we may on occasion wish to use your information or to transfer it to any of our group companies. We may also wish to transfer your information to carefully selected, reputable third parties. In such circumstances, we may use your information for the following purposes: (a) for business development; (b) to provide you with details of promotions, products, shows, tickets, offers and services; (c) to share it between us and the parties mentioned above for direct marketing purposes. We will endeavour to comply with the Data Protection Act in respect of such transfers.

We will not use your information for any of these purposes without first obtaining your consent. In order for you to tell us if you do not wish us to use your information in this way, or if you decide to withdraw your consent at any stage, when you provide us with your personal information you will be given the opportunity to "opt-out" or "unsubscribe" from receiving further information from us.

Also, if we sell our company or part of it, we will share your information with the purchaser, who may then provide you with information on their products and services.

Information which you are not aware we collect

We use "Cookies" and other types of tracking software in order to personalise your visit to our web site and enhance the experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user to be identified.

We may use the information provided by cookies to analyse trends, administer the site, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected through the cookies. If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies. The web site www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Our site requires the use of cookies in order to work effectively. If you do not wish these cookies to be used then please do not use our site, as they cannot be turned off.

How we protect the information we process

We have put in place measures which ensure the security of the information we collect and its correct use. These are appropriate to the nature of the information and prevent unauthorised access. We take reasonable steps to ensure the reliability of our own staff and ensure that any persons who process information on our behalf reach the same high standards that we set ourselves. Our security measures include the use of software firewalls and intrusion detection systems and a high level of data encryption.

The accuracy of your information

While we endeavour to ensure that the information we hold about you is accurate and, where necessary, kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should there be any inaccuracies in the information of which you inform us, or of which we become aware, it shall be promptly rectified by us. We do not retain any information about you which is out of date or which is no longer required.

Changes to the Policy

We reserve the right, at our sole discretion, to modify, add or remove sections of this Privacy Policy at any time and any changes will be notified to you using the e-mail address you have given us or by an announcement on this site. Your continued use of this site, following the posting of changes to these terms, will mean you accept these changes.

Access Rights

You have a right to access the personal data we hold about you. If you wish to obtain a copy of this information, please write to us at the details given below enclosing your postal details.

Privacy Queries

If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please email us via privacy@hattrick.com.

Thank you for visiting our site.